Posted by: sarah on: April 19, 2010
As a followup to my last entry, I finally found a few minutes peace and a steady phone signal to call Zune Support about my little Zune Pass DRM hell situation. After getting through the voice prompts and getting to an agent, it was a quick call. The agent took my name, heard my problem, [...]
Posted by: sarah on: April 18, 2010
Oh no… it’s a “Does Not SUX Much” edition of the Sarah on User eXperience (SUX) series. What could this mean? As many of you may have seen on Twitter, I’ve had a miserable month within these past 30 days, having to replace 2 dead laptops in a span of a week and dealing with [...]
Posted by: sarah on: April 16, 2010
While I was at the MVP Summit in February, I met some of my fellow MVPs who I follow on Twitter, including David Starr (@ElegantCoder). I was sitting with a few of my friends from this region - including Jay R. Wren, Alan Stevens, Jennifer Marsman, and Carey Payette - at the farewell lunch, and [...]